It’s been a work week from hell. Here some of the issues I’ve had to deal with this week so far.
A software glitch prevented distributors in Kenya from ordering Interactive Voice Response products.
A product name was changed by not capitalizing a letter in the middle of the name. This caused many hours of changes to engineering documents and code. Tech companies love to come up with fucked up names that defy normal naming conventions.
A product deemed to be at end of life was resuscitated after a large stock was found in a warehouse. Why does this company have such a hard time keeping track of its inventory? Many hours of work were needed to update engineering specs and change code to enable distributors to resume selling the product.
Monday morning, I was informed via email of new global trade compliance rules for 2017. I didn’t have a clue what to do with these rules. Today, I found out support for the new rules is being outsourced to a third-party company that specializes in global trade compliance. Wonders never cease.
It was discovered that a product killed off two years could still be ordered. Oops.
Be thankful this company does not sell airplanes, rockets or self-driving cars.