FedEx Fiascos

I placed an online order last Friday.  The package was shipped by the vendor via FedEx.  The package left Los Angeles on Friday and arrived in Memphis on Saturday morning.  I received notification from FedEx the package would be delivered on Tuesday by 8 p.m.  The package arrived at the FedEx Denver sort facility on Saturday evening.  The FedEx tracking website showed the package would arrive early.  It would now be delivered on Monday by 8 p.m.  Monday came and went.  The package was now sitting in the FedEx hub in Henderson, CO, just outside Denver.  The package was not delivered on Tuesday.  Wednesday morning the FedEx tracking site showed the package would be delayed.  Late Wednesday afternoon the package arrived in Portland, OR, 1,200 miles from Denver. WTF.  Instead of delivering the package to me, FedEx sent it to Portland.  I called FedEx and opened a case.  The agent could not explain why the package was in Portland, instead of being delivered.  I was assured the issue would be investigated.  I’m waiting for the agent to update me.

I ordered another item online in January which was shipped via FedEx.  The package sat in the FedEx Denver hub for two days before I received an email from FedEx advising the package was delivered.  The email included a picture showing the package on a porch.  Sadly, the porch was not my house.  FedEx was less than helpful.  They didn’t know where the package was delivered.  I was eventually told to file a claim with the vendor.  I filed a claim with the vendor and received a refund.

What the hell is going on with FedEx?  Is anyone else having issues with FedEx?  I never have these issues with Amazon.

Update – Last night, I received an email from FedEx advising the package would be delivered on Thursday between 11 a.m. and 3 p.m.  This morning I received an email from FedEx advising the package would be delayed.  The package will now be delivered on Friday between 10:40 a.m. and 2:40 p.m.  The FedEx tracking site shows the package is now in Troutdale, OR.